The results of customer satisfaction measurements after sales are the most important indicators of the company’s success. Organizations should carefully consider the satisfaction indicators, which assure the company’s survival in the long run, as well as the financial indicators. There are three sections that address customer satisfaction in the Netsis series products. Complaint management, the mechanism used to monitor the customer complaints after sales, or survey management, the system that can be used to measure satisfaction or collect information in various aspects, and the cockpit company scorecard application with which all indicators related to the organization can be monitored simultaneously.

Complaint Management

Survey Management

Company Scorecard